Shipping policy

 

At Wigforbaddies, we are committed to delivering your wigs as quickly and securely as possible. Below are the details of our shipping process.

Processing Time

  • Order Processing: Orders are processed within 3 business days after your payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day.
  • Custom Orders: For custom or personalized wigs, processing times may be longer. Please refer to the specific product page for details.

Shipping Rates & Delivery Times

  • Domestic Shipping United Kingdom
    • Standard Shipping: 4 business days 
    • Express Shipping: 2 business days 
  • International Shipping:
    • Standard International Shipping: 5 business days 
    • Express International Shipping: 3 business days 
    • Note: Delivery times may vary depending on the destination and customs processing.

Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order using the link provided in the email or directly on our website.

Shipping Restrictions

  • We currently do not ship to P.O. boxes, APO/FPO addresses, or certain international locations due to carrier restrictions.
  • Some countries may impose additional taxes or duties on imported items. These charges are the responsibility of the buyer. Please check with your local customs office for more information.

Lost or Damaged Packages

  • Lost Packages: If your package is lost during transit, please contact us at Wigforbaddies@gmail.com so we can assist in filing a claim with the carrier.
  • Damaged Packages: If your package arrives damaged, please retain all packaging materials and contact us immediately at Wigforbaddies@gmail.com We will work with the carrier to resolve the issue and ensure you receive your order.

Incorrect Shipping Information

  • Please double-check your shipping address before placing your order. We are not responsible for packages delivered to an incorrect address provided by the customer. If you realize there is an error in your shipping address after placing an order, please contact us immediately at wigforbaddies@gmail.com

Order Changes and Cancellations

  • Once an order has been processed, it cannot be changed or canceled. If you need to change or cancel an order, please contact us as soon as possible, and we will do our best to accommodate your request if the order has not yet been processed.

Contact Us

If you have any questions regarding our shipping policy, please contact us at Wigforbaddies@gmail.com